Short answer
Feeling neglected can be emotionally painful and should not simply be dismissed. The couple should identify whether the problem is communication, time, affection, conflict or another underlying issue.
Islamic Guidance
What Islam teaches
Islam encourages kind and dignified treatment between spouses. Emotional concerns should be handled with mercy rather than ridicule or dismissal.
Practical Guidance
What you can consider
Tell your spouse clearly but respectfully how you feel, listen to their perspective and agree on specific changes that can improve connection.
Sources
Qur'an 4:19; Qur'an 30:21.