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When is it appropriate to move communication from a matrimonial platform to WhatsApp?

Moving to another platform should happen only when both people are comfortable and sufficient trust and verification have been established.

What Islam teaches

There is no fixed Islamic requirement to use one communication platform; appropriate boundaries and conduct matter.

What you can consider

Avoid rushing. Establish basic identity and matrimonial seriousness first, and protect personal information.

Qur'an 33:70; Qur'an 24:30-31.

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